Open Academy · MINC-OPEN-003
Talking With Patients When the News Is Difficult
Breaking bad news, handling anger and distress, and saying "I do not know" without losing a patient's trust.
1 CPD credit hour · 5 one-hour units · 300 minutes · Free
Units
- Preparing for a conversation you are dreading (60 min)
- Breaking bad news, step by step (60 min)
- When a patient or relative is angry (60 min)
- Saying "I do not know" and keeping trust (60 min)
- Interpreters, family and who speaks for the patient (60 min)