Cross-Cutting Practice

Soft Skills and Communication Academy

8 modules, 320 one-hour units.

For All Health Cadres.

Modules

MINC-SSC-001 — Professional Communication Foundations for Health Workers (40 CPD credit hours)
MINC-SSC-002 — Person-Centred, Therapeutic and Compassionate Communication (40 CPD credit hours)
MINC-SSC-003 — Teamwork, Collaboration and Interprofessional Communication (40 CPD credit hours)
MINC-SSC-004 — Emotional Intelligence, Self-Awareness and Resilience (40 CPD credit hours)
MINC-SSC-005 — Conflict Resolution, Negotiation and Difficult Workplace Conversations (40 CPD credit hours)
MINC-SSC-006 — Customer Care, Service Excellence and Complaint Resolution (40 CPD credit hours)
MINC-SSC-007 — Presentation, Facilitation and Digital Communication Skills (40 CPD credit hours)
MINC-SSC-008 — Work Readiness, Professionalism and Personal Effectiveness (40 CPD credit hours)

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